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Request A Return

To initiate a return, please follow the steps below:

1. Click on the profile icon in the store's navigation or navigate to the refund policy or returns page.
2. Select the option to request a return.
3. Log in to your account.
a. Enter your email address in the Email field and click Continue.
b. Open the email sent from our store in your email account and copy the six-digit verification code provided.
c. Return to the online store and enter the six-digit verification code.
4. Choose the order for which you wish to submit the return.
5. If your order includes multiple items, select the specific items you want to return.
6. Provide a reason for the return and add any additional notes or comments for the store.
7. Click on the "Request return" button.

If you have trouble logging into your account or you need assistance please contact our customer service team to assist you with your return.

If your return request is approved and requires shipping, you will receive an email containing detailed shipping instructions and a return shipping label. Once the product is successfully returned, you will receive a refund according to our refund policy.


Thank you for choosing our store, and we appreciate your cooperation in following our return process.

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